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ASQ The Global Voice of Quality ASQ's Healthcare Update
published in collaboration with the ASQ Healthcare Division
2013 Lean and Six Sigma Conference
FOCUS ON: LEAN IN HEALTHCARE
With increased financial pressures, healthcare facilities are always looking for strategies to reduce costs while improving efficiency and quality of care. One solution has generated positive results for many hospitals: lean. In this issue, listen to an audio interview about how lean transformed an emergency department in San Diego, and read more articles and resources about how you can implement lean in your facility.

Also, as 2012 winds down and we prepare for a new year, we want to hear how we can improve Healthcare Update newsletters. Please take a few minutes to take this short survey. By participating, you will be eligible to enter a drawing to win $25 off an ASQ purchase. Thanks in advance for your time and feedback.
Audio Cast Audio Interview: A Lean Emergency Department
In this audio interview, Charley Anderson-Dean, a registered nurse at Sharp Memorial Hospital in San Diego, discusses the lean transformation of her emergency department and why lean methods are effective quality tools for healthcare.
Children's Hospital Adopts Lean

Children's Hospital Adopts Lean Business Improvement Model
In this video, hear physicians, executives and staff members at Miami Children’s Hospital discuss how the hospital embraced lean methods and brought tangible results for patients and their families, including shorter wait times and faster registration processes.
Building a LeanER ED
In this Advance for Nurses article, Charley Anderson-Dean provides more information on how Sharp Memorial Hospital opened a new patient-centered emergency department that used lean principles to eliminate waste and give nurses more time with patients.

How Lean Is Your Practice?
In this blog post for Medpage Today, David Nash compares and contrasts lean and Six Sigma methods, and discusses what it means for doctors.

Lean Methods Benefit Kings County Hospital Center ED
In this Nurse.com article, read how Kings County Hospital Center in Brooklyn, NY, used Toyota lean methods to transform its emergency department, improving efficiency and patient flow, and shortening the time it takes for a patient to see a physician.

7 Ways Lean Healthcare Management Reduces Cost
With the financial pressures healthcare organizations are facing, many hospitals are finding ways to reduce costs through lean management methods that don't require layoffs and can improve quality for patients. In this Healthcare Finance News article, learn seven ways lean management can help achieve this goal.
ASQ HEALTHCARE DIVISION NEWS
Healthcare Division Chair’s Progress Report
ASQ Healthcare Division Chair Joe Fortuna is temporarily under the weather. His progress report will resume in the December issue of Healthcare Update.
Product Highlight
The Lean Handbook
The Lean Handbook
Anthony Manos and
Chad Vincent, editors
Preview a sample chapter
Events
Lean Six Sigma Black Belt Blended Training
Begins Jan. 23

Lean and Six Sigma Conference
March 4-5
Phoenix
Register today
Healthcare Jobs
of the Week
Director of Quality Assurance
Job Code: JOS000002083
Slone Partners 
North Carolina

Manager of Quality and Performance Measures
UT Southwestern Medical Center
Dallas

Quality Control Manager
Nova Biomedical          
Waltham, MA
           
View all Jobs>>

Post a Job Opening>>
2013 Lean and Six Sigma Conference
THIS ISSUE'S ANNOUNCEMENTS
Training When and Where You Need It
ASQ web-based training provides self-paced, online programs that can be completed online, at any pace, and whenever and wherever it’s most convenient for you. With ASQ web-based courses, you will get the same high-quality, intense learning without many of the costs of on-site training or traveling to ASQ courses.
Access web-based training.

Journey to Excellence: Best Practices of Baldrige Healthcare Leaders
ASQ offers a webinar series that features the three 2011 Malcolm Baldrige National Quality Healthcare Award recipients. Learn best practices from three healthcare role models on hot topics such as patient safety, innovation, redesigning primary care and physician engagement. To register and view these webinars, visit asq.org/hctopics.

To promote discussion of issues in the field of quality, this newsletter occasionally contains external hyperlinks to content from other agencies and organizations. The inclusion of these links does not constitute endorsement or recommendation by ASQ of the web resources or the information contained therein.
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